Refund policy

Returns

Because product integrity cannot be verified after a vial leaves our control, sealed-product returns are accepted only for our error (wrong item shipped) or verified transit damage. Contact admin@orderqualitypeptides.com before returning anything.

Refunds

We may refuse or cancel any order at our discretion, including where research use cannot reasonably be established; refused orders are refunded in full.

Damaged in transit

Risk of loss passes on delivery to the carrier. Report transit damage to admin@orderqualitypeptides.com within 48 hours of delivery.

Contact

Questions about an order: admin@orderqualitypeptides.com.